Please provide all information requested below in as much detail as possible.
Under the Residential Tenancies Act 1997, urgent repairs in a rental property are:
Burst water service
Blocked or broken toilet system
Serious roof leak
Dangerous electrical fault
Flooding or serious flood damage
Serious storm or fire damage
Failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering
Failure or breakdown of the gas, electricity or water supply
Any fault or damage in the premises that makes the premises unsafe or insecure
An appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
A serious fault in a lift or staircase
Should your maintenance request involve any of these items please contact our office imediately on 03 5251 3857. If you are calling outside of business hours please follow the prompts to place an emergency maintenance call.
For further information about repairs, maintenance, and changes to a property click here